Wednesday 12 April 2023

Maruti Suzuki Brezza Complaint Got Resolved by Voxya After Sending Legal Notice To The Maruti Suzuki

Maruti Suzuki Complaint


One more success story!


A consumer from Thrissur, Kerala resolved his complaint against Maruti Suzuki using Voxya, India's trusted platform for resolving consumer complaints.


The Thrissur consumer received his vehicle within 3 days with the help of a legal notice sent by Voxya's legal team. Now, he is happy with the services given by the Voxya team.


What was the complaint against Maruti Suzuki?


According to the Thrissur consumer, he was stream frustrated with the unacceptable delay in delivering his Maruti Suzuki Brezza ZXI Magma Grey even after multiple follow-ups with the dealer and Maruti Suzuki customer care. Despite being promised a delivery date within 2-3 months, it's now been over 4 months with no resolution in sight. This delay has caused immense inconvenience and disappointment. He was a loyal Maruti Suzuki customer, but the lack of transparency and follow-through was unacceptable. Finally, he decided to take legal action against Maruti Suzuki with help of Voxya, a consumer complaint forum.



How Voxya helps a Thrissur consumer in resolving  Maruti Suzuki Complaint?


Using the following steps Voxya resolved Maruti Suzuki Complaint:


  • It starts social media campaign for the maximum impact of a Maruti Suzuki Complaint.

  • It sends a formal notification about the complaint via email or its own portal. 

  • After this, his case was assigned to the legal team where a professional and experienced lawyer drafted a legal notice sent via registered post.  



After this, we received an update from the consumer and he was satisfied with the services given by us.


What consumers said about Voxya?


Thrissur consumer said, "The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now."


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