As we know that Voxya become the most useful website for resolving consumer complaints across India. Approximately 200 consumers on daily basis are taking the benefits of Voxya services.
Voxya is an online consumer complaint platform that fights against consumer fraud and online fraud to resolve consumer complaints quickly with an optimal solution. It helps consumers to get a replacement, refund, and compensation from the company or the seller.
If you are not satisfied with the services or product given by the company or seller then you can file a complaint against the company in consumer court using Voxya to resolve the issue.
Voxya services are given as below:
1. Social Media Campaign: It starts social media campaign for the maximum impact of the consumer. The company notice the activity and helped consumers to provide the solution for the complaint. According to our analysis, social media campaign brings a 21% success rate for resolving consumer complaints. It is a free service.
2. Send Email: It also sends an email to the company and tries to resolve the complaint amicably. There are many brand or companies already registered their account, they notify via email about the complaint. It is also Free. Only one condition is applicable in this section, we are not sending emails to those who are unreachable, fake, or unknown person. So, this service works with restrictions. According to our analysis, social media campaign brings a 28% success rate for resolving consumer complaints. It is a free service.
3. Legal Notice: Legal team will draft and send legal notice to the company via registered post and also send a copy to the consumer's address. This is a mandatory service for those who want to approach consumer court because a consumer needs to inform the company or the seller via legal notice and wait till 30 days. Within 30 days if you are not getting the reply or satisfactory response from the company then you can file a case in consumer court. According to our analysis, social media campaign brings a 67% success rate for resolving consumer complaints. It is a paid service, a consumer need to pay Rs.999/- for the legal notice.
4. Consumer Forum: It helps consumers to approach consumer court and prepare case documents to be consumer court. You just need to visit consumer court and submit a case document to file a case in consumer court. According to our analysis, social media campaign brings a 74% success rate for resolving consumer complaints. It is a paid service, a consumer need to pay Rs.500/- for the legal notice.
5. Talk to a lawyer: If you think you need expert advice to understand the legal aspects of the consumer case then you can talk to a lawyer at Voxya, they have experienced and professional lawyers who have great expertise to provide optimal advice to make your case strong. It is also paid service you need to Rs. 389/- to get a call from the lawyer.
6. Lawyer can file a case in consumer court: It also assigns a lawyer for a consumer case who can file a case on behalf of the consumer and give support until the consumer gets justice against injustice or appropriate response like a refund, compensation from the company, or the seller.
